For most Kenyan businesses, M-Pesa is the main way customers pay. Reconciling those payments by hand, copying confirmation codes from SMS into spreadsheets and matching them to invoices, is slow and error-prone.

Digital Breeze builds M-Pesa integrations on Zoho. We use the native M-Pesa option in Zoho Books Kenya edition where it fits, and custom Daraja API integrations through Zoho Creator, Flow and Deluge where you need Paybill or Till reconciliation, STK push from CRM, or payments posted against the right customer automatically.

Zoho M-Pesa Integration implementation

M-Pesa integrations we build

M-Pesa on Zoho Books invoices

Customers pay invoices through M-Pesa, and the payment is recorded against the invoice.

Paybill & Till reconciliation

Incoming Paybill and Till payments matched to customers and invoices by account number or reference.

STK push from CRM or Creator

Trigger M-Pesa payment prompts from a deal, order or custom app.

Daraja API integration

Secure server-side integration with Safaricom's Daraja API, including callbacks and error handling.

Payment dashboards

See M-Pesa collections, unmatched payments and outstanding balances in Zoho Analytics.

Bank & other rails

Combine M-Pesa with bank transfers and card payments in one reconciliation process.

Zoho M-Pesa Integration in Kenya

Where M-Pesa integration pays off

  • ISPs and subscription businesses collecting monthly payments via Paybill
  • Schools and training providers matching fee payments to students
  • Retail and distribution businesses taking Till payments at multiple branches
  • Service businesses sending invoices with M-Pesa payment links
  • SACCOs and finance teams that need a clear audit trail of every M-Pesa receipt
How we work

How a Zoho M-Pesa Integration rollout works with Digital Breeze

  1. Discovery

    A free working session to map how your team sells, bills, stocks or supports customers today, and where the friction is.

  2. Design & configuration

    We configure modules, fields, templates, approval rules and automations to match your process, not a generic demo.

  3. Migration & integration

    We move your data from Excel, QuickBooks, Sage, Tally or legacy systems and connect M-Pesa, KRA eTIMS, WhatsApp and other Zoho apps.

  4. Training & support

    Hands-on training for admins and end users in Nairobi or remotely, then ongoing support from a local Kenyan team after go-live.

FAQ

Zoho M-Pesa Integration in Kenya: common questions

Does Zoho Books support M-Pesa?

Yes. Zoho Books Kenya edition offers M-Pesa as a payment option on invoices. For Paybill or Till reconciliation beyond that, we build custom integrations using the Daraja API.

Can M-Pesa payments be reconciled automatically in Zoho?

Yes. With a Paybill or Till integration, payments are matched to customers and invoices using the account number or reference, and only exceptions need human review.

Can you send M-Pesa STK push requests from Zoho CRM?

Yes. We can build STK push requests triggered from CRM records or Zoho Creator apps, with the payment status written back automatically.

What do we need from Safaricom?

You need an active Paybill or Till number and Daraja API credentials. We guide you through the Safaricom side as part of the project.

Related Zoho apps

Works well with Zoho M-Pesa Integration

Talk to a Zoho M-Pesa Integration specialist in Nairobi

Book a free 30-minute session. We will look at how you work today, tell you honestly whether Zoho M-Pesa Integration fits, and outline what a first phase would cost and take.