The Full-Spectrum Zoho Cloud Ecosystem
Digital Breeze is an independent Authorized Zoho Partner delivering end-to-end architecture, configuration, Deluge code engineering, and support across Kenya and East Africa.
Zoho One: The Operating System for Business
Unify 45+ enterprise applications under a single license. Eliminate fragmented SaaS costs, consolidate user identities, and connect every department from marketing to finance.
Zoho CRM
Sales AutomationAutomate lead capture from web forms and WhatsApp Business API. Enforce strict sales governance with Blueprint stages, automated quotes, and Zia AI predictive deal scoring.
- WhatsApp Business Integration
- Blueprint Process Governance
- Automated Quote-to-Invoice Flow
Zoho Books
Accounting & ComplianceKRA eTIIMS-compliant fiscal invoicing with automated QR verification, automated Safaricom M-Pesa Paybill / Till reconciliations, and automated multi-currency balance sheets.
- KRA eTIIMS Fiscal Integration
- M-Pesa Paybill Auto-Matching
- Multi-Currency & VAT Ledgers
Zoho Creator
Low-Code ERP AppsCustom low-code application development powered by Deluge scripting. Build bespoke customer portals, supplier order desks, and field operations modules tailored to your workflow.
- Custom Deluge Scripting
- Customer & Vendor Portals
- Mobile Field Service Apps
Zoho Desk
Customer SupportOmnichannel helpdesk aggregating customer inquiries across WhatsApp, email, web chat, and voice calls. Automate ticket SLAs, escalation paths, and self-service knowledge bases.
- Omnichannel Ticket Queue
- Automated SLA Escalations
- Self-Service Help Centers
Zoho Inventory
Warehousing & StockCentralize stock levels across multiple branch warehouses, track batch expiration and serial numbers, generate barcode labels, and automate reorder alerts directly linked to Zoho Books.
- Multi-Warehouse Tracking
- Batch & Serial Number Control
- Automated Reorder Triggers
Zoho Analytics
Executive BI & ReportingTransform scattered commercial data into interactive executive dashboards. Blend data across CRM, Books, 3CX phone records, and SQL databases for actionable commercial visibility.
- Cross-Department Data Blending
- Automated Scheduled Reports
- Real-Time Profitability KPIs
Zoho People
Human Resource ManagementComplete HR lifecycle management: employee self-service, leave approval workflows, biometric attendance clocking, and objective-driven performance reviews.
- Biometric Attendance Sync
- Automated Leave Approvals
- Performance Appraisals
Zoho Flow
Integration & WebhooksBuild automated pipelines connecting Zoho with third-party ecosystems: Safaricom M-Pesa Daraja, local banks, 3CX PBX telephony, Splynx ISP billing, and external REST APIs.
- M-Pesa Daraja API Connectors
- 3CX PBX & SMS Webhooks
- Custom Deluge Logic Hooks
Zoho Workplace
Team Collaboration & MailSecure, ad-free business email hosting with Zoho Mail, real-time team messaging and channels via Zoho Cliq, cloud office docs, and centralized admin compliance.
- Custom Domain Business Email
- Team Chat Channels (Cliq)
- Secure Cloud Docs & Storage
Digital Marketing & Demand Gen
High-converting paid acquisition, organic search authority, and automated nurture sequences that fill your sales pipeline with qualified B2B opportunities.
- Google Ads & Meta Campaigns: Direct attribution from click to closed-won
- Technical B2B SEO: Commercial intent ranking across East Africa
- CRM Lead Integration: Instant lead injection without CSV export delays
Web & Application Engineering
High-performance web applications, customer portals, and internal tools built for speed, conversion, and seamless API connectivity with your core ERP.
- Corporate Web Platforms: Clean architecture, responsive on mobile & desktop
- Customer & Vendor Portals: Self-service invoice downloads & ticket submission
- API & Webhook Integration: Real-time sync with Zoho Books & CRM
Data Analytics & Executive BI
Turn fragmented operational data into evidence-led growth decisions. We build automated executive dashboards that eliminate manual spreadsheet reporting.
- Executive KPI Dashboards: Real-time revenue, margins, and cash flow
- Zoho Analytics & Power BI: Cross-departmental consolidated ledgers
- Automated Scheduled Reports: Daily & weekly performance digests
Fibre Mapping & GIS Operations
Specialized geospatial documentation for telecommunications and ISPs: routes, splice points, closures, and physical network assets for accurate fault resolution.
- Route & Asset Mapping: Document fiber cables, chambers, and ODBs
- Splice & Core Schematics: Fiber core allocation and capacity tracking
- Field Survey Integration: Mobile GPS field capture for technicians
Telephony & Unified Communications
Official 3CX Partner delivering modern cloud PBX systems that cut telephony costs by up to 70% while integrating directly with Zoho CRM caller records.
- Cloud & On-Premise PBX: Flexible IP telephony for office and remote teams
- Zoho CRM Screen Pops: Customer details appear before answering
- Call Center Routing: Queues, recordings, and live supervisor reporting
Business Process Automation & M-Pesa Rails
Eliminate human data entry between disconnected apps. We connect Safaricom M-Pesa Daraja APIs, local banks, billing engines, and Zoho ledgers into one real-time machine.
M-Pesa Instant Matching
Paybill and Till payments match automatically against customer invoices, issuing instant digital receipts.
KRA e-TIMS Automation
Automated electronic invoice signing and compliance verification without repetitive manual typing.
ISP & Splynx Sync
Bi-directional customer and billing sync between telecom billing software and Zoho Books.
Custom Deluge Hooks
Tailored logic to trigger approvals, alerts on Zoho Cliq, and multi-department task handoffs.
Industries We Support Across East Africa
Not sure which solution your business needs first?
Book a 30-minute discovery session: we will audit your current tech stack in plain language, identify the highest-friction bottleneck, and map a sensible 30-day first phase.
Schedule a Discovery Demo